Terms of Service

Last updated: April 22, 2025

Welcome to Kreality. By using our platform, you're agreeing to these terms. We'll keep it straightforward.

The basics

By using Kreality, you agree to:

  • These Terms of Service
  • Our Privacy Policy
  • Not being a jerk to other users or the platform

If you don't agree, don't use the service. Simple as that.

What Kreality does

We provide an all-in-one AI creator OS for short-form content:

  • AI video editing — Auto-edit and reformat footage for any platform
  • Slideshows — Generate high-converting slideshows from hooks and prompts
  • Hook + product slideshows — Pair strong hooks with product messaging for ready-to-post variations
  • AI avatars — Generate custom spokespersons for your brand
  • Green-screen memes — Add captions to popular meme templates
  • Video analysis — AI-powered insights on your content performance
  • Multi-platform publishing — Direct export and upload to 12+ platforms

Account rules

To use Kreality:

  • You need a valid account (Google or email)
  • You must provide accurate information
  • You're responsible for your account security
  • One person per account (no sharing)
  • You must be 13 or older

Pricing and payments

Here's how money works:

Starter (free)

  • 5 video exports per month
  • 720p max resolution
  • Basic AI analysis
  • 1 social platform

Pro Creator ($29/month)

  • Unlimited video exports
  • 4K / 60fps rendering
  • Advanced AI analysis
  • All 12 platforms
  • Custom templates

Enterprise (custom pricing)

  • Everything in Pro
  • Team collaboration
  • White-label exports
  • API access and custom AI training
  • 24/7 dedicated support

Payment terms

  • Monthly billing
  • Cancel anytime — no lock-in
  • No refunds for partial months
  • Failed renders may get credit refunds (not cash)
  • AI generation is final — no refunds once generated

Credits

  • Credits expire after 90 days
  • Non-transferable between accounts
  • Can't be exchanged for cash

Content ownership

Let's be clear about who owns what:

Your content

  • Videos you create or edit are yours
  • Uploaded footage and images remain yours
  • Custom text, captions, and hooks are yours
  • You keep all rights to your original content

Our content

  • Green-screen templates and meme assets are licensed for use within Kreality
  • AI models, editing algorithms, and pipelines are ours
  • The Kreality brand and logo are ours

AI-generated content

  • Slideshows, avatars, and other AI outputs you generate are yours to use
  • We don't claim ownership of your generations
  • You're responsible for how you use AI-generated content

Platform integrations

When connecting social accounts:

  • You authorize us to post on your behalf
  • You control what gets posted and when
  • You can disconnect any platform at any time
  • You must follow each platform's own terms and policies
  • We're not responsible for violations of third-party platform policies

Prohibited uses

Don't use Kreality to:

  • Create illegal or harmful content
  • Impersonate others maliciously
  • Spam or harass people
  • Violate intellectual property rights
  • Bypass our systems, rate limits, or access controls
  • Resell, redistribute, or white-label our service without an Enterprise agreement

Service availability

Real talk about uptime:

  • We aim for 99% uptime
  • Sometimes things break — we're a small team moving fast
  • No guarantees on availability
  • Maintenance happens (usually overnight)
  • We'll credit you for extended outages where possible

Liability limits

Important legal stuff:

  • We provide the service "as is"
  • No warranties about quality or specific results
  • We're not liable for your content or how you use it
  • Our maximum liability is your last month's payment
  • AI features are used at your own risk

Indemnification

You agree to cover us if:

  • Your content causes legal issues
  • You violate these terms
  • You misuse the platform
  • Someone sues us because of your actions

Privacy and data

Quick summary (see Privacy Policy for full details):

  • We collect minimal data
  • Your content is yours
  • We don't sell your information
  • You can delete everything anytime

Changes and updates

We might change:

  • Features (with notice when possible)
  • Pricing (30 days notice)
  • These terms (we'll email you about major changes)
  • API limits or usage quotas

Termination

Either party can end this:

You can leave

  • Cancel your subscription anytime
  • Request account deletion at any time
  • Export your content before you go

We can terminate if you

  • Violate these terms
  • Abuse or attempt to exploit the platform
  • Don't pay your bills
  • Create harmful or illegal content

Dispute resolution

If we have a disagreement:

  1. 1.Try to work it out via email first
  2. 2.Arbitration if needed
  3. 3.Each party pays their own legal fees
  4. 4.No class action lawsuits

Governing law

These terms are governed by:

  • US federal law where applicable
  • The laws of the state in which Kreality is incorporated
  • Common sense

Contact

Questions or concerns about these terms?

Email: support@kreality.io
Website: https://kreality.io

Final thoughts

We built Kreality to give creators a real edge — AI tools that actually move the needle on views, leads, and revenue. Use it to make great content, build your brand, and grow.

Kreality — The AI Creator OS